It's quite simple! All vintage/preloved pieces are washed prior to shipping (unless stated otherwise for dry cleaning). I ship out usually in 1-2 days and with tracking provided! I religiously stalk each tracking number when I send things out so if there is any delay or issue I will reach out to you and keep you updated! Once I ship out, I am not responsible for any delivery issues that may arise due to incorrect address/information. Please make sure everything is correct when entering your information!
Vintage/preloved items are final sale. I will do my absolute best to be throughout and list any imperfections of each piece. I wouldn't sell anything that's over the top and severely damaged! Please be aware when buying vintage there may be some wear from aging, but that is what makes these pieces lovely and unique!
Made to order items, should they be the improper size or damaged, can be refunded. You will be responsible for return shipping and once the item is returned you will be refunded! I can only hope for best case scenario and anticipate smooth creation and delivery straight to you!
UPDATE: Due to Covid-19 delays, please allow 12-18 days for creation, processing, and shipping! Each garment - made in London - is on a made to order basis, done one at at a time on a small scale, and not mass produced or dropshipped. I send it out directly to you once I've done a quality check. If you order any vintage items and branded designs in one order, they will be shipped separately.
The only other way to purchase, if needed, is via our Depop - pariscaliforniaxo ✨
Please remember I'm a one woman show (for now) so I am always giving 110% for satisfactory service! Due to the fact that it's just me as of right now, I am only shipping to the US! As I continue to grow, things will be even better and I will be expanding!! Please do not hesitate to reach out if you have any questions!